February/March 2022 Solar Outages
Notice to customers regarding solar outages that may impact your services: A solar outage occurs when the sun gets in direct line with the satellite and the dish on the ground, causing an override of...
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Customer Proprietary Network Information (CPNI)
Under federal law, our customers have the right to confidentiality of information regarding the telecommunication services to which they subscribe and we have the duty to protect that confidentiality....
View ArticleSpecial Notice to Autopay Customers
TelAlaska has been contacting autopay customers via phone regarding an issue we’ve experienced while transitioning to a new billing system. Unfortunately, autopay information did not transfer over to...
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Eyecom Cable Programming Notices
Updated May 16, 2022 On June 15, the A&E networks are moving to a satellite that Eyecom is unable to see from both Unalaska and Galena. The networks include The History Channel, A&E, FYI,...
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Memorial Day Office Closure
All TelAlaska offices will be closed on Monday, May 30th in observance of Memorial Day. The post Memorial Day Office Closure appeared first on TelAlaska.
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2022 Scholarship Recipients
TelAlaska would like to congratulate the recipients of our 2022 scholarships: Jenae Matson, Nome-Beltz High School Shane Morris, Unalaska City School Judge Peacock, King Cove School The post 2022...
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Independence Day Office Closure
The post Independence Day Office Closure appeared first on TelAlaska.
View ArticleTelAlaska is Now Fastwyre Broadband!
ANCHORAGE, Alaska (August 15, 2022) — Fastwyre, a premier broadband and internet service provider, announced today a new name and logo to better convey its mission of delivering affordable, reliable,...
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TelAlaska’s New Customer Portal
TelAlaska has transitioned to a new billing system, which has resulted in a new look for your monthly bill. Additionally, our former bill pay site has been upgraded to an advanced customer portal,...
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